Amazon Bahrain: delivery, returns and customer service
Reviewed by Omar KhatibUpdated
In short
Shoppers in Bahrain buy from amazon.ae, which treats Bahrain as an export country and prices orders in dirhams. This page covers the practical steps: checking whether an item ships to you, working out the weight-based charge, paying, and returning. The figures to remember are 2–4 business days for delivery and up to AED 80 back on return postage.
| Free delivery from | Not published |
|---|---|
| Standard delivery fee | Not published |
| Return window | 15 days |
| Free returns | Not published |
| Cash on delivery | No |
| Pay later | Not published |
From Amazon’s own pages for Bahrain, read .
Customer service
Bahraini orders go through amazon.ae, and our records of its help pages contain no Bahraini phone number or chat hours. Raise any issue from Your Orders or the help section on amazon.ae while signed in.
Shipping to Bahrain
Each listing states whether it can reach a Bahraini address, so look for that line first. Delivery takes 2–4 business days. Pricing is a fixed AED 16.86 per shipment and AED 32.31 for each billed kilo, where the billed figure is the greater of real and size-based weight. A bulky but light item, such as a pillow, may be charged on its size rather than its weight.
For example, a box billed at 4 kg costs AED 146.10 to ship. An estimated Import Fees Deposit may also be added at checkout.
Tracking and cancelling
Tracking, edits and cancellation for Bahraini orders are not covered in the information we hold. Follow the order from Your Orders on amazon.ae, and contact Amazon if nothing has arrived after 4 business days.
International returns
Bahraini customers normally get 15 days for an international return. When the sender covers postage, Amazon reimburses as much as AED 80, on condition that the receipt travels in the box with the item.
- Open a return in your amazon.ae account no later than day 15 after delivery.
- Pack the item securely and send it using the return method offered.
- If you pay for postage, place the receipt inside the parcel.
- Once Amazon receives it, up to AED 80 of that postage is refunded.
Refunds
Our records do not give refund timings for Bahrain. Because orders are priced in dirhams, expect any refund in dirhams too, converted by your bank if your card is in Bahraini dinars.
Payment
Cash on delivery is excluded for orders shipping to Bahrain, so pay online. Prices are shown in dirhams. Allow for the Import Fees Deposit as part of the total. For offers, see the Amazon Bahrain coupon page.
Saving at Amazon in Bahrain
Frequently asked questions
How do I know if an amazon.ae item ships to Bahrain?
The product page tells you whether the item can be delivered to your Bahrain address, so check it before adding to the basket. Not every product is available for export. Once you know it ships, estimate the charge with the AED 16.86 base fee and AED 32.31 for each billed kilo.
What is dimensional weight, and why does it matter?
Bahrain shipping is billed by the kilo, using either the scale reading or a size-based figure, whichever applies, so the box dimensions count as well as its mass. A large, light item can therefore be billed at a higher weight than the scale shows. At AED 32.31 per kg, each extra billed kilogram adds noticeably to the total.
How do I claim back return postage from Bahrain?
Put the postage receipt inside the return parcel. Amazon refunds up to AED 80 of the return postage you paid once it receives the item. If your courier charges more than AED 80, the difference is yours to cover, so compare services before sending.
Why is my checkout total higher than the item plus shipping?
Amazon may add an estimated Import Fees Deposit at checkout to pay import duties for you. It is shown as part of the order total. Combine that with the AED 16.86 delivery charge and the per-kilogram fee to see the real landed cost before you pay.
What is the deadline for a Bahrain return?
Normally 15 days from receipt, under the international return rules. Open the return in your amazon.ae account before that period runs out, and pack the postage receipt if you paid for shipping. Our records do not list category exceptions for Bahraini returns, so check the product page when in doubt.
When should a Bahrain order arrive?
Within 2–4 business days, according to the international shipping rates page, so an order placed at the start of the working week should normally arrive before it ends. If the parcel has not arrived by then, check Your Orders on amazon.ae and contact Amazon through the help section with that order selected.
Sources
- amazon.ae/gp/help/customer/display.html?nodeId=GCBBSZMUXA6U2P8R
- amazon.ae/gp/help/customer/display.html?nodeId=GX2FNXL3AFRDGFU9
- amazon.ae/gp/help/customer/display.html?nodeId=GZSKGA5HH9DSSN27
- amazon.ae/gp/help/customer/display.html?nodeId=GP8L6BMXBTJHKUJW
Amazon in other Gulf countries
Amazon UAE: delivery and returnsAmazon KSA: delivery and returnsAmazon Kuwait: delivery and returnsAmazon Oman: delivery and returns