# LuLu Hypermarket Kuwait: delivery, returns and customer service Reviewed by [Fadi Nasser](https://couponsradar.com/team/fadi/) · Updated 18 October 2026 ## In short This page brings together LuLu Kuwait's published contacts, delivery notes, return rules, refund information and payment options. Kuwait allows up to 14 days to return non-perishable goods, twice the UAE window, and fresh food still has 24 hours. | | | | --- | --- | | Free delivery from | Not published | | Standard delivery fee | Not published | | Return window | 14 days | | Free returns | Not published | | Cash on delivery | No | | Pay later | Not published | From LuLu Hypermarket’s own pages for Kuwait, read 18 October 2026 · . On this page - [Customer service](https://couponsradar.com/stores/lulu/kuwait/delivery-returns/#contact) - [Delivery](https://couponsradar.com/stores/lulu/kuwait/delivery-returns/#delivery) - [Returns](https://couponsradar.com/stores/lulu/kuwait/delivery-returns/#returns) - [Refunds](https://couponsradar.com/stores/lulu/kuwait/delivery-returns/#refunds) - [Payment](https://couponsradar.com/stores/lulu/kuwait/delivery-returns/#payment) - [Questions](https://couponsradar.com/stores/lulu/kuwait/delivery-returns/#faq) ## Customer service LuLu Kuwait lists the phone number 22052622 and WhatsApp on 60405858. WhatsApp is also the channel to use for arranging a return pickup. Opening hours are not given in our Kuwait data, and an email address is not listed. ## Delivery Kuwait has its own storefront with Hypermarket and Minutes sections. Delivery fees, delivery times, tracking and cancellation are not set out in our Kuwait data, so rely on what the cart and checkout show and message the team on WhatsApp if anything needs to change after you order. ## Returns The Kuwait return policy gives non-perishable goods as long as 14 days, and fresh food such as meat and vegetables 24 hours. Whether an item gets the full 14 days turns on its condition, which is why the invoice and packaging are worth keeping. The steps below follow those rules and the published WhatsApp pickup route. - Check fresh items on arrival and report problems within 24 hours. - Keep non-perishables in their packaging with the invoice, and decide within 14 days. - Message WhatsApp 60405858, or call 22052622, with your order number to arrange a pickup. - Hand over the item, invoice and packaging when it is collected. ## Refunds Our Kuwait data does not cover refund method or timing. When you arrange the pickup, ask on WhatsApp how the refund will be paid and keep the message thread as your record. ## Payment LuLu Kuwait's FAQ restricts payment to credit and debit cards and rules out cash on delivery. Our Kuwait data is silent on KNET, Apple Pay, Tabby and Tamara. For codes, see our LuLu Kuwait coupon page. ## Saving at LuLu Hypermarket in Kuwait The strongest offer right now: GET20, Extra 10% off. [All LuLu Hypermarket codes in Kuwait](https://couponsradar.com/stores/lulu/kuwait/) ## Frequently asked questions ### How do I arrange a return pickup from LuLu Kuwait? Message LuLu Kuwait on WhatsApp at 60405858 with your order number and the items you want to return; the phone line 22052622 is the alternative. Have the invoice and original packaging ready for the collection, since the condition of the item decides whether the 14-day window applies. ### What do I need to keep for a LuLu Kuwait return? The invoice and the packaging. LuLu Kuwait links its 14-day window for non-perishables to the state of the item, so something returned unused in its original packaging with proof of purchase is in the strongest position. For fresh food, photos taken on arrival help while the 24 hours are still running. ### Does the 14-day window at LuLu Kuwait cover fresh food? No. The longer window applies to non-perishable goods only. Meat, vegetables and other fresh food keep the 24-hour limit used in other LuLu countries. Open fresh items first when the order arrives and contact WhatsApp 60405858 straight away if something is wrong. ### Does LuLu Kuwait publish delivery times or fees? Not in the information we hold. LuLu Kuwait's storefront has Hypermarket and Minutes sections, but our data has no figures for fees, a free delivery level or timing in either section. Check what the cart and checkout show for your address before you confirm the order. ### How are LuLu Kuwait refunds paid? LuLu does not publish the refund method or timing for Kuwait in our data. Because orders are card-only, ask on WhatsApp 60405858 or by phone on 22052622 where the refund will go and how long it should take, and keep the conversation as a record. ### Can I use LuLu's UAE contacts for a Kuwait order? No. Each LuLu storefront has its own numbers, and Kuwait's are 22052622 by phone and 60405858 on WhatsApp. Using a UAE or Saudi contact for a Kuwaiti order is likely to slow things down, particularly with fresh food, where you have only 24 hours to report a problem. ## Sources - [gcc.luluhypermarket.com/en-kw/](https://gcc.luluhypermarket.com/en-kw/) - [gcc.luluhypermarket.com/en-kw/faq](https://gcc.luluhypermarket.com/en-kw/faq) - gcc.luluhypermarket.com/en-kw/returnpolicy ## LuLu Hypermarket in other Gulf countries [LuLu Hypermarket UAE: delivery and returns](https://couponsradar.com/stores/lulu/uae/delivery-returns/)[LuLu Hypermarket KSA: delivery and returns](https://couponsradar.com/stores/lulu/saudi-arabia/delivery-returns/)[LuLu Hypermarket Qatar: delivery and returns](https://couponsradar.com/stores/lulu/qatar/delivery-returns/)[LuLu Hypermarket Bahrain: delivery and returns](https://couponsradar.com/stores/lulu/bahrain/delivery-returns/)[LuLu Hypermarket Oman: delivery and returns](https://couponsradar.com/stores/lulu/oman/delivery-returns/) **[Fadi Nasser](https://couponsradar.com/team/fadi/)** · Food delivery, groceries, pharmacy and payments Fadi tracks food-delivery and grocery apps, pharmacies and payment options: cash on delivery, pay-later plans and bank-card offers, and the fine print that decides whether they combine with a code. [How we check codes](https://couponsradar.com/how-we-check/). --- Source: https://couponsradar.com/stores/lulu/kuwait/delivery-returns/ Publisher: Coupons Radar (https://couponsradar.com/), hello@couponsradar.com